Returns & Exchanges

At Sun Baby, we want you and your little ones to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account and select the order you wish to return, or contact our support team with your order number to receive a return authorization.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the products are unused and in their original condition.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.