Frequently Asked Questions
Everything you need to know about shopping for your little one at Sun Baby.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy for baby gear?
We offer a 30-day return policy for most items. Products must be in their original packaging, unused, and with all tags attached to be eligible for a full refund.
Are your products safety certified?
Yes, safety is our top priority. All Sun Baby products meet or exceed ASTM and CPSC safety standards to ensure they are safe for your child's use.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping zones to more countries in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.